Session Name: Building Trust with the Trust Equation
This is my journey when I was in the role of enterprise architect desperately trying to bring DevOps principles to an organization that inherently had trust issues. The root cause? The organizational structure that enforced multiple stereotypes and processes. As enterprise architect for one of the largest state-level agencies in the US, I had a large team including 10 architects with varying specialties including CyberSecurity who were matrixed under my leadership. It took patience and grit to tear down and retrain muscle memory to help individuals and teams overcome their biases and improve their performance. Using a continuous improvement mindset, we overcame failures and discovered a set of repeatable principles as well as the trust equation. At the core of our relationships is the concept of trust. Trust, however, is not something you can simply ask for. It takes persistence and intentionally improving your own trustworthiness "score". Attendees will leave with a set of strategies, an understanding of the trust equation, and my uplifting experience story leaving them with an understanding of the concerted effort and commitment to change sometimes needed.
Passionate Architect! Tracy (Trac) Bannon is a Sr Principal with MITRE Labs. She is an accomplished software architect, engineer, and digital transformation advisor across commercial and government clients. She thrives on understanding complex problems and working to deliver value at speed. She’s passionate about mentoring and training and enjoys community and knowledge-building with teams, clients and the next generation. Trac is a long-time advocate for diversity in technology, helping to narrow the gaps as a mentor, sponsor, volunteer, and friend. Ms. Bannon is a featured industry speaker, blogger, author, and accomplished podcaster including 𝗥𝗲𝗮𝗹 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝘀𝘁𝘀 and 𝗜𝘁'𝘀 𝟱𝟬𝟱! 𝗗𝗮𝗶𝗹𝘆 𝗣𝗼𝗱𝗰𝗮𝘀𝘁.