In our industry we place a premium on measuring our applications and improving the end-user experience. What if we applied the same kind of measurement to the way that we support and deliver those applications? In this talk we'll start with an overview of how we can measure our operations activities. We'll then take our theory and demo a real-world scenario where we can not only measure our operational health but then take steps to improve them.
I’m the Operational Excellence Pillar Lead for the AWS Well-Architected Framework. I help customers and Amazonians learn best practices around operations and DevOps.In my spare time an organizer for DevOpsDays Austin, DevOpsDays Texas, ServerlessDays Austin, and both the Cloud Austin and Austin AWS Users Meetups. I live in Austin, TX, and enjoy checking out our local craft breweries and hiking.