Session Name: ChatOps, AIOps, and the virtual war room
The war room is a time-honored tradition of problem solving. While it started out as a physical location, in recent years more and more problem solving has been done in a virtual environment, using ChatOps and collaboration platforms as extensions to engineer's fingers and AIOps as extensions to their brains. In this session, you'll learn about working efficiently in modern, virtual, war-rooms and maximizing brain power and problem solving by adding AI Operations as a war-room participant.
Robert works for IBM, helping clients improve there IT Operations. He is an SRE and AIOps evangelist who enjoys helping others solve problems even more than he enjoys solving them himself. Robert has over 20 years of experience in IT development and operations and is happiest when learning something new. He lives in Israel with his wonderful wife and two children. His hobbies include history, space exploration, and bird photography.