Session: How to Advocate to Not You - Non-Technical Considerations for our Technical Tools
One of the things I struggled with as an SRE was being able really grow what non-engineers/non-devs like my manager, whomever they reported to, and various chains in my employer’s business, cared most about when it came time to tool selections. A specific example that I will anonymize and discuss is when a past job of mine decided to migrate from Tool A to B - the decision wasn’t based on B necessarily being a superior tool for our specific technical needs, it was mostly based on other management criteria like license consolidation. Depending on the size of the employer, startup to enterprise, there are increasing numbers of non-engineering folks who have decision making power over the team’s tools. Thus, as devs, ops, etc. we cannot keep our focus on just the technical aspects of different tools and frameworks or we’ll miss the opportunity to appropriately make our case to these other stakeholders. In this talk, I’ll be discussing what these other groups need to know to help them make a decision in your best interest.
Quintessence has worked in the IT community for over 10 years, including as a database administrator and a DevOps / Cloud / Infrastructure engineer. She was a core contributor to Stark & Wayne's SHIELD project, which adds backup functionality to Cloud Foundry, as well as a technical reviewer for Learning Go Programming published by Packt Publishing. Currently she is a Technical Evangelist for AppDynamics, focusing community engagement related to DevOps. Outside of work she is a leader and co-founder of Inclusive Tech Buffalo to help underrepresented minorities in tech launch careers in development.