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Quintessence Anx

Quintessence Anx

PagerDuty

Session Name: Sensory Friendly Monitoring: Keeping the Noise Down

The ability to monitor infrastructure has been exploding with new tools on the market and new integrations, so the tools can speak to one another, leading to even more tools, and to a hypothetically very loud monitoring environment with various members of the engineering team finding themselves muting channels, individual alerts, or even alert sources so they can focus long enough to complete other tasks. There has to be a better way - a way to configure comprehensive alerts that send out notifications with the appropriate level of urgency to the appropriate persons at the appropriate time. And in fact there is: during this talk I’ll be walking through different alert patterns and discussing: what we need to know, who needs to know it, as well as how soon and how often do they need to know.

About Quintessence: 

Quintessence has worked in the IT community for over 10 years, including as a database administrator and a DevOps / Cloud / Infrastructure engineer. She was a core contributor to Stark & Wayne's SHIELD project, which adds backup functionality to Cloud Foundry, as well as a technical reviewer for Learning Go Programming published by Packt Publishing. Currently she is a Technical Evangelist for AppDynamics, focusing community engagement related to DevOps. Outside of work she is a leader and co-founder of Inclusive Tech Buffalo to help underrepresented minorities in tech launch careers in development.