We have been moving our documentation (contracts, requests for proposals, policies, technical documentation, work instructions) to a "Documentation as Code" model. The published goal is simple: improve the quality of our documentation, in the same way that our engineers have improved the quality of their software. The goal we did NOT publish is to use this move as a mean to embark everyone to apply DevOps patterns such as version control everything, making work visible, CI/CD, improving feedback loops, and more.
Not only our Dev and Ops people are now using GIT, Continuous Integration and Continuous Deployment for all things text, but also business consultants, marketing, legal, and our sales force. We've accumulated great outcomes. But we also made mistakes and underestimated the difficulty to do this at scale - with 30,000 active contributors. This talk is made of our story so far, the tools and techniques we use, the outcomes by the numbers, and the headwind we face.
Distinguished Technologist and technology enthusiast, Olivier specializes in applying DevOps patterns across software engineering and operations as well as less technical areas — enabling co-creation through the power of inner source. He created DXC's DevOps dojos, events and practices which combine training with hands-on labs, gamification with badges and guidance from DevOps coaches. Those dojos, part face to face, part virtual, have been attended by 28,000 engineers so far.