Session: You’ve Convinced Me We Have To Collaborate — But How The Hell Do We Deal With People?
"We know that DevOps is about people, empathy, relationships, and collaboration. And science supports that—studies have shown collaboration is critical to effective software development and software operations. But many times, collaboration is easier said than done. Which raises the question: How do we deal with people and learn to work with different personalities? Don’t worry, we can learn to improve our human interactions. Over time, I’ve learned some techniques and approaches to enhance collaboration and interaction, which I’ll share so you can put them into practice yourself!
Topics covered in this talk include:
Facilitating blameless meetings
Reframing conversations to be more productive
Encouraging psychological safety in teams"
Matt Stratton is a Transformation Specialist at Red Hat and a long-time member of the global DevOps community. Back in the day, his license plate actually said “DevOps”. Matt has over 20 years of experience in IT operations, ranging from large financial institutions such as JPMorganChase to internet firms including Apartments.com. He is a sought-after speaker internationally, presenting at Agile, DevOps, and ITSM focused events, including DevOps Enterprise Summit, DevOpsDays, Interop, PINK, and others worldwide. Matt is the founder and co-host of the popular Arrested DevOps podcast, as well as a global organizer of the DevOpsDays set of conferences. He lives in Chicago and has three awesome kids - Henry, Joey, and Sophia, who he loves just a little bit more than he loves *Doctor Who*. He is currently on a mission to discover the best pho in the world.