One of the highest goals of a devops organization is to become what Peter Senge called a _Learning Organization_. Collective mindfulness is that critical attribute.
Studies in the fields of safety, incident response, and organizational performance have identified a common characteristic shared by the best performing groups. This characteristic is called "collective mindfulness" or "mindful organizing" and it is especially pertinent to decision making under stressful conditions.
In this talk, I'll give a high level overview and background for what collective mindfulness is and then discuss training patterns which promote the development of collective mindfulness in teams and organizations. Specific suggestions will be provided along with exercises drawn from parallel organizations which can be applied by participants when they return to their daily jobs after the conference.
Kurt Andersen has been one the co-chairs for SREcon Americas and has been active in the anti-abuse community for over 20 years. He is currently the senior IC for the Product SRE (site reliability engineering) team at LinkedIn. He also works as one of the Program Committee Chairs for the Messaging, Malware and Mobile Anti-Abuse Working Group (M3AAWG.org). He has spoken at M3AAWG, Velocity, SREcon, and SANOG on various aspects of reliability, authentication, and security. He also serves on the USENIX Board of Directors and as liaison to the SREcon conferences worldwide.