Session Name: Reducing Trauma in Production with SLOs and Chaos Engineering
Customer experience is the responsibility of the entire team. Many organizations leave reliability up to the SRE team, however reliability should be built in from the very beginning. In this talk, Mandi and Julie will discuss what Service Levels Objectives are, why they are important to the organization, and how to define and set them. Going beyond SLOs, attendees will learn what Chaos Engineering is and practical ways to ensure compliance and resilience with best practices. We’ll show you how to focus your goals and error budgets with examples that will lead to reliability and improved user experience.
Julie Gunderson is a Sr. Reliability Advocate at Gremlin, where she works to further the adoption of Chaos Engineering principles and methodologies. Over the last seven years, Julie has been actively involved in the DevOps space and is passionate about helping individuals, teams, and organizations understand how to leverage best practices and develop amazing cultures. Julie is also a founding member of DevOpsDays Boise, which recently celebrated its 4th year. When Julie isn’t working, she is most likely making jewelry out of circuit boards, or traipsing around the mountains in Idaho.