Dominica DeGrandis: Author of Making Work Visible. Director, Digital Transformation @Tasktop. Huge fan of Flow and using visual cues to inspire change by provoking necessary conversations. I help teams level up their capability to deliver more business value.
Session: Making Better Business Decisions with Flow Metrics
When it comes to assessing IT transformations (such as DevOps and Agile), performance metrics have come under intense scrutiny. Traditional performance metrics, such as counting the number of lines of code or the number of software bugs should be used with caution, because there are bugs that are not worth fixing and code that is not worth maintaining. Output based performance metrics represent activities, not outcomes. To visualize and optimize the business value of your software delivery, it's helpful to measure business outcomes, versus measure how busy people are. Flow metrics help us do just that.
In this talk, Dominica DeGrandis presents five flow metrics that reveal trends on desirable business outcomes – such as faster time-to-market, responsiveness to customers, and predictable release timeframes. The goal is to inspire you to experiment with flow metrics to help you become the voice of reason in your organization.