Session Name: The Missing Pieces of Post-mortem
"I found that the post-mortem template or guidance that I found on the internet or in a book didn't describe or support the actual process of production issue handling.
While having a complete format of post-mortem can help to accelerate the meantime to the resolution of any production issue."
Speaker Bio:
Boyke Dian Triwahyudhi is interested in System design and DevOps implementation to improve the availability and quality of the service.