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Session Name: The Missing Pieces of Post-mortem

"I found that the post-mortem template or guidance that I found on the internet or in a book didn't describe or support the actual process of production issue handling.
While having a complete format of post-mortem can help to accelerate the meantime to the resolution of any production issue."

Speaker Bio:

Boyke Dian Triwahyudhi is interested in System design and DevOps implementation to improve the availability and quality of the service.