Koran provides oversight, program direction and planning for management and support of information technology activities nationwide within OIG. She assists with the formulation, development and administration of Information Management Systems objectives, plans, policies, and projects to meet organization needs for personnel, finding, systems, equipment and facilities. Koran consults with customers and IT managerial staff to identify and define strategic requirements that will allow IT to significantly improve agency operations whether that might be in terms of effectiveness, efficiency or both. She also oversees the implementation of service delivery and process improvement frameworks. Acting CTO and Digital Services Lead, October - November 2017.
Session: Applicable Risk Avoidance - Zero Gain vs. Zero Loss: Practical Tales of Enterprise Decision-Making